1. Which payment methods are supported?

Currently, only credit card payment is supported. We will provide WeChat payment and other payment methods in the near future.

2. What will happen when the plans expires?

When your plan expires, you can choose to renew it to continue using the paid feature, or you will not be able to use paid features.

3. At the time of renewals, there are still days remaining for the current package. How is the fee calculated?

We will directly extend the purchase time on the basis of the current package expiration time.

4. How to change my current plan?

Method: Go to Settings > Plan page, click "Change Plan";
Expense: You only need to make up the difference. For the already purchased version, we will charge on a daily basis and exempt on the day of the upgrade.

5. How can I refund or downgrade?

Please contact us via email: support@bothub.ai

6. How to apply for customized plan or further commercial cooperation?

Please contact us via email: support@bothub.ai